FAQ
Questions & Answers
Who is My Country Home Decor?
My Country Home Decor provides home furnishings that add warmth and country charm to your home.
 
Who ships your products and what are the costs?
We use UPS, rates vary depending on size and weight of order. The following are approximate costs.
 
(3lbs - $5.50 - $9.50)
(7lbs - $6.25 - $11.00)
(13lbs - $10.50 - $24.00 UPS oversize 1)
(30lbs - $14.00 - $39.00 UPS oversize 2)
 
We work to get your order to you as quickly as possible. If there is any delay, we will notify you immediately. Please note that items on the same order are not always shipped together.
 
How do I contact customer service?
Phone - 907-523-4855, Fax - 907-523-4865 or E-mail - customerservice@mycountryhomedecor.com
 
How do I retun an item?
Please contact us prior to returning an item. We will make every effort to make this process as easy as possible. Please Refer to shipping policy.
 
How long does it take my order to be processed?
2 to 3 business days
 
What kind of credit cards do you except?
My Country Home Decor proudly excepts the following: Visa, Mastercard, American Express, Discover, PayPal