We are happy to answer any questions you may have about our Company Policies or questions on how to order our products. Please contact us with any questions or concerns. We always strive to give you the best customer service we can. How Do I Order?
Simply click "Add to Cart" on any of the items you are interested in, and these products will be placed in a virtual shopping cart until you are ready to check out. We can accept the following payments online: Visa, Mastercard, Discover, American Express and PayPal
2. By Mail:
You can mail a check, money order or cashier's check to:
Payne Enterprises
PO Box 33672
Juneau, AK 99803
(note: it may take up to two weeks for a personal check to clear. All orders are held until the check clears the bank.)
Shipping Policies
Orders placed between Monday and Friday are processed and shipped within 2-3 days, although most are usually shipped the next day. Orders placed on Saturday and Sunday will be processed on Monday. Occasionally, we do run out of stock on some items. We try to keep the website as up to date as possible on these items, but sometimes it can't be helped. If you have ordered an item that is out of stock, we will contact you immediately with the option of substituting it with another item, canceling the item from your order, or placing that item (or the shipment) on back order.
Our shopping cart is set up with UPS to calculate accurate shipping costs based on the weight and dimensions of your order.
Shipping Insurance
The option of purchasing insurance on your package is always there and is always a good idea. Please request this in the comments box. Because we have no control over what happens to our package after it leaves our door, we will not be held liable for packages that are lost, damaged or stolen. We always pack your products with care, to protect against breakage or leaks, but sometimes things happen. Shipping Insurance is always available for an additional charge. We are happy to add free shipping insurance upon request to any retail order over $100.
Return Policy
We stand by our products 100%. We will replace any damaged or defective merchandise at no cost to you. We must be notified with 48 hours of delivery of any damages. No products will be accepted for return without prior approval. We do need the product to be returned to us in original packaging to verify the damage or defect. Once we have received the item, we will send you a replacement and reimburse you for the return shipping charges. You must contact us prior to your returning the merchandise or we cannot guarantee that we will be able to process your return.
Privacy Policy
My Country Home Decor, has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.mycountryhomedecor.com. My Country Home Decor does not sell nor distribute information collected to third parties. Users may opt-out of receiving future mailings (see the choice/opt-out section below). This site contains links to other sites. My Country Home Decor is not responsible for the privacy practices or the content of such Web sites. Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their e-mail address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings (see the choice/opt-out section below). Financial information that is collected is only used to bill the user for products and services.
Security
Invisus PC Security Solutions is one of the most comprehensive security technologies available. You can be assured that your information is safe from hackers, viruses, spyware and other emerging threats.
Choice/Opt-Out
Correct/Update
Contacting The Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
Payne Enterprises
PO Box 33672
Juneau, AK 99803
Please note that e-mail communication is not encrypted and is not considered a secure means of transferring credit card information.
